Battlefield bad company 2 vip code not working?

I went to buy battlefield bad company 2 the other day and of course i was talked into getting the ultimate edition which comes with battlefield 1943 onslaughter mode limited edition unlocks and vip downloads and i entered the code and i dont have onslaughter mode or the limited edition unlocks i dont think i have is the vip **** could you help me out? when i go to enter the code again it doesnt work because you can only enter it once and i dont have all the dlc so can you tell me how to get it without paying extra? or can i call someone and have them give me another one or something help please thanks